Harper handles the people side by onboarding new team members, collecting documents, tracking certifications, assigning training and answering internal questions from your company's own SOPs and knowledge base. The company brain, always available.
Day one responsibilities
- Runs employee onboarding end to end
- Collects and files new hire documents
- Tracks certifications and expirations
- Assigns and follows up on training
- Answers internal questions from your SOPs
- Audits time and tracks policy acknowledgment
Start to finish
- 1
A new tech is hired
Onboarding kicks off the moment the offer is accepted.
- 2
Documents collect themselves
IDs, certs and forms come in, chased automatically.
- 3
Training gets assigned
The right modules for the role, with follow ups built in.
- 4
Questions get answered
How do I file a work order? Answered from your SOPs.
- 5
Certifications tracked
Expiring licenses get flagged months ahead.
- 6
Day one is day one
The new hire is productive their first week, not their fourth.
A real conversation
Client says: How do I submit my hours for the Riverside job?
Harper replies: Log them in the time app under project code RS-204. Here is the step by step from the SOP. Want the link?
Client says: Yes. Also, when does my OSHA cert expire?
Harper replies: March 14th next year. I will remind you 60 days out with the renewal course link.